Returns

We accept returns within 10 days of the invoice date. If a return is needed, please contact us for instructions and a return authorization number. Baseball Hub - Bases Loaded Baseball LLC reserves the right to charge a 10% restocking fee (with a minimum charge of $10.00) for unused products and a 25% restocking and reselling fee, if the product has been used. Incomplete returns will not be accepted. All returns must be complete with all original accessories, parts, and packaging.
Warranty replacement is available for defective products that are covered by a manufacturer's warranty at any time during the warranty period. Customers are responsible for all shipping fees which are non-refundable.
Should you need to return merchandise, please contact our customer service department to obtain a RMA number. (return merchandise authorization)
Repack the merchandise and return it to the following address. Please be sure to include the RMA number on the outside of the box to ensure proper credit.
Bases Loaded Baseball / Baseball Hub International
RMA #
For your security, please return your merchandise with an insured courier (e.g., Fed Ex, UPS, USPS Parcel Post) and retain your receipt. Cimarron Sports, Inc. is not responsible for items damages or lost in transit.
If you are returning merchandise because it is damaged, defective, or it was an incorrect product Bases Loaded Baseball will refund you 100% of the item.
Should you have any other questions please contact our customer service department at 786- 942-5229

Some items may have an additional shipping and handling surcharge. (Please refer to individual products for details)

Your order will normally be shipped within 2 business days after placing your order. Please contact our customer service department if your order is being delivered truck line. Our representatives will be happy to assist you in obtaining accurate delivery information and pricing.

We offer standard USPS, UPS and FedEx Ground Delivery within the continental U.S. We will not ship internationally, except for Canada. Hawaii and Alaska customers, please contact our customer service department for more details.

Yes! We want you to be completely satisfied with your purchase, so we offer a 30-day return policy for all items in their original condition. Simply bring the item and the original receipt to our store, and we'll process the return for you.